Appearance
Shipping
Menu: Commerce -> Shipping
Deep link:/_Admin/commerce/shippings?SiteId={siteGuid}
Physical create:/_Admin/commerce/shippings/create?SiteId=...
Physical edit:/_Admin/commerce/shippings/edit?SiteId=...&id={shippingId}
Digital create/edit:/_Admin/commerce/digital-shippings/create|edit?SiteId=...
Configure checkout shipping methods: physical products use express shipping (amount/condition-based surcharges); digital products use digital shipping (email delivery of content). Shipping in cart and order totals comes from here (server SiteCommerce / Calculator trial logic).
Default shipping for new sites (affects cart/order totals)
On first load of site Commerce data, if no physical shipping records exist, system auto-creates one default shipping (SiteCommerce.Init()):
| Item | Default |
|---|---|
| Name | Standard |
Base cost (baseCost) | 5 (site currency units, e.g. USD = $5) |
| Default shipping | Yes (isDefault) |
This 5 is the base shipping amount; digital products also get default Mail Delivery digital shipping (email delivery, base cost 0).
So on new sites, carts with non-digital products and unchanged shipping usually add this default shipping at checkout trial. For free shipping or custom rules, edit Standard base cost (set to 0), add/remove methods, or configure supported countries and additional cost rules.
How to Open
- In the Edit menu, enable Commerce -> Shipping (and the parent Commerce group).
- Open Commerce -> Shipping in the left sidebar.
Top tabs: Physical products / Digital products (URL query name=express|digital for deep links).
Physical Products (Express Shipping)
List
| Column / Action | Description |
|---|---|
| Name | Shipping method name; default shipping has "Default" tag |
| Description | Optional; shown at checkout |
| Base cost | baseCost, displayed in site default currency |
| Cost rules | additionalCosts summary: extra shipping when conditions met |
| Create | Opens create page |
| Edit | Row pencil opens edit page |
| Set as default | After selecting one row, toolbar Set as default (replaces previous default; default row cannot be selected for delete) |
| Batch delete | Select rows → Delete → confirm |
At checkout/cart pricing, when shippingId not specified, non-digital lines use default physical shipping.
Create and Edit
| Section | Description |
|---|---|
| Name / Description | Name required; description optional |
| Base cost | Number input, suffix site currencyCode; fixed shipping when no additional rules match |
| Advanced settings (expand) | Carrier code, tracking number match (regex for logistics), supported countries (multi-country with estimated delivery days) |
| Additional cost rules | Click Add cost rule: each has cost, description, and order conditions (Condition, field/operator/value, AND/OR). When matched, adds that cost to base shipping |
Digital Products (Digital Shipping)
Digital products have no physical express fee; shipping method determines how digital products are sent to buyers (usually email).
List
Similar to physical: Name, Description, Set as default, Create / Edit / Delete. New sites default to Mail Delivery as default.
Create and Edit
| Item | Description |
|---|---|
| Name / Description | Shipping method identifier |
| Mail server | Kooboo (site mail address) or Custom SMTP (host, port, account, etc.) |
| Sender address | Kooboo mode: select from mail module |
| Email template | Subject and body; Preview / edit Code (template variables per UI) |
| Delivery content | Together with digitalItems from product detail -> digital products forms what buyers receive |
On order create, digital product orders link default or specified digitalShippingId.
Relationship with Carts and Orders
| Scenario | Behavior |
|---|---|
| Cart with physical products | Trial adds shipping; when no shipping selected, uses default physical base cost + matched additional fees |
| Digital products only | Uses digital shipping to send; usually no physical baseCost |
| Mixed cart | Physical lines per express rules; digital lines per digital shipping flow |
| Admin cart checkout | Same as storefront; can verify shipping includes default 5 unit base fee |
After shipping changes, existing carts may need refresh or recalculation for new amounts (per implementation).
Related
- Settings — weight unit (shipping may reference product weight)
- Currencies — shipping currency display
- Product types · Product detail — digital products and delivery items
- Carts · Orders
- k.commerce.shipping